See also General Conditions of Sale, § 5 Guarantee and liability. Our products come with a quality guarantee of 3 years, 5 years in the case of the Creativo Design Collection. Should you have a legitimate cause for complaint despite our stringent quality controls, you will be provided with a replacement of the same value upon presentation of your sales receipt.

In the event of a claim, please apply to the outlet from which you bought our product. Items must have been properly used and maintained.